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SAP Active Quality Management
As a certified SAP Service Partner, we conduct our business and services according to the SAP Active Quality Management and SAP Quality Promise which are designed to give you the necessary peace of mind that your project will be delivered with the very best principles to ensure success.
The full SAP Quality Promise Document can be downloaded here but in brief the 10 key Quality Principles are;
- Understand our customer’s business objective as well as their technical requirement
- Agree what can be delivered, in what timeframe and how delivery can be proved
- Work co-operatively with partners to achieve customer objectives
- Agree project roles and responsibilities from the outset
- Make the right people with the correct level of authority, skills and experience available for the project
- All projects should be managed professionally using formal methodology
- Risks should be identified and managed jointly
- Always develop and execute a Quality plan
- Where standard SAP functionality and built-in best practice will best serve their needs, highlight this to our customer
- Ensure sufficient customer staff training and help to manage the impact of change
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